Privacy Policy

Who are we?

Monte do Malhão is committed to respecting users’ privacy and protecting and securing their personal data. The user guarantees that they are of legal age and that the data provided is true, accurate, complete and current, and is responsible for any non-compliance. If the data communicated belongs to a third party, the user guarantees that they have informed the third party of the conditions set out in this document and that they have obtained their authorization to provide their data to Monte do Malhão for the purposes indicated.

Scope and data controller

This privacy policy applies to all personal data collected through the forms on the website. The entity responsible for processing this data is: Delaurent, Lda, with registered office at Sítio do Malhão Cx Pt 272 8950-191 Castro Marim, whose legal person number is: 509106811. You can contact Delaurent, Lda on any matter related to this privacy policy, indicating as subject “Delaurent, lda – Privacy of personal data” and through the following contact points:
  • Postal address: Sítio do Malhão Cx Pt 272 8950-191 Castro Marim
  • E-mail address: >

Processing purposes and legal basis

The personal data collected through the forms on is used to carry out the following operations:

  • Analyze and respond to messages proactively sent by users;
  • Regular sending of information by e-mail.


The data collected will be kept for a period of 5 years, without prejudice to the person responsible being able to keep it beyond this period in order to comply with legal obligations or for the purposes of the company’s historical archive, by applying appropriate technical and organizational measures in the latter case.


The user has the right to ask Monte do Malhão for access to personal data concerning him or her, as well as its rectification or erasure, and the limitation of processing with regard to the user, or the right to object to processing, as well as the right to data portability, under the terms of the laws governing the processing of personal data.

In order to exercise the above rights, the user may contact the data controller at the addresses indicated in paragraph 1 of this policy.

You also have the right to lodge a complaint with the National Data Protection Commission if you believe that your rights over your personal data have been infringed.

What information do we collect and store?

(Name of client) is committed to protecting all of its clients’ personal data. Since our company opened, this policy has always been and always will be strictly applied.

(Customer name) allows you to update and delete your personal data through the Customer Service.

While you’re visiting our site, we’ll track you down:

  • Products you’ve viewed: we’ll use this to, for example, show the products you’ve viewed recently;
  • Delivery address: we will ask you to provide us with this information so that we can estimate shipping before placing the order and sending it to you!

We will also use cookies to keep track of the contents of your cart as you browse our site.

When you buy/book through us, we ask you to provide us with relevant information including your name, billing address, shipping address, e-mail address, telephone number, credit card/payment details.

We will use this information for purposes such as:

  • Send you information about your account and order;
  • Respond to your requests, including refunds and complaints;
  • Process payments and prevent fraud;
  • Set up your customer account;
  • Complying with all the legal obligations we have, such as calculating taxes;
  • Improving our offers.

We generally store your information for as long as we need it for the purposes for which we collect and use it, and we are not legally obliged to continue to keep it. For example, we will store order information for ten years for tax and accounting purposes. This includes your name, e-mail address, billing and shipping addresses.

We will also store comments or opinions, if you choose to send them.

Who in our team has access?

Members of our team have access to the information you provide. For example, store administrators and managers can access it:

  • Order/reservation information such as what was purchased, when it was purchased and customer information such as your name, e-mail address and billing and shipping information.

Por exemplo, os administradores e gestores de loja podem aceder-lhe:


We accept payments through PayPal. When making payments, some of your data will be passed on to PayPal, including information necessary to process or support the payment, such as the purchase total and billing information.

Please see the Privacy Policy for more information.

By booking on our official website, you guarantee exclusive conditions: breakfast included, free access to the spa and the lowest rate!